Thank you for shopping with We Outside! We’re excited to deliver custom-made apparel straight to your door. Because all our items are made to order, please review the details below regarding our shipping timelines and policies.

Order Processing Time

All products are made to order. Please allow:

• 2–5 business days for production and processing

• Orders are not processed, shipped, or delivered on weekends or public holidays

Estimated Delivery Time

After production is complete, shipping times vary based on your location:

• USA: 5–8 business days

• Canada: 7–12 business days

• UK & Europe: 7–14 business days

• Rest of World: 10–20 business days

Please note: Delivery times are estimates and may vary due to high demand, customs, or carrier delays.

International Shipping

Yes! We ship worldwide. Please be aware that international orders may be subject to duties, taxes, or customs fees depending on your country’s import regulations. These charges are the customer’s responsibility.

Tracking Your Order

Once your order has shipped, you’ll receive a confirmation email with a tracking number. It may take 24–48 hours for tracking information to update.

Shipping Delays

While we do our best to meet our estimated timelines, we are not responsible for delays caused by:

• Shipping carriers

• Weather disruptions

• Customs clearance

• Inaccurate or incomplete shipping addresses

Missing or Lost Packages

If your order appears to be lost or significantly delayed, please contact us at [your email] with your order number. We’ll do our best to investigate and assist with a resolution.

Incorrect Shipping Address

Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to the wrong address due to customer input errors.