Thank you for shopping with We Outside! We’re committed to providing high-quality, print-on-demand apparel made just for you. Because our products are made to order, we have a unique refund and return policy outlined below.

Returns & Exchanges

Since all our products are custom-made on demand, we do not offer returns or exchanges due to sizing issues, buyer’s remorse, or general dissatisfaction.

Please double-check your sizing and order details before placing your order. Size charts are available on each product page to help you choose the right fit.

Eligible Returns (Damaged or Incorrect Items Only)

We will gladly replace or refund your order if it arrives damaged, defective, or you receive the wrong item.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at [your email] with the following:

• Order number

• Photos of the item and packaging

• Brief description of the issue

Once verified, we’ll arrange a replacement or refund at no extra cost to you.

Non-Returnable Items

We cannot accept returns or issue refunds for:

• Incorrect sizing (please refer to our size chart before ordering)

• Change of mind after order is placed

• Orders delayed by shipping carriers once fulfilled

Order Cancellations

As all orders go into production shortly after being placed, cancellations are only possible within 1 hour of purchase. After that, your order is locked for fulfillment and cannot be changed or cancelled.

Processing & Delivery Times

Please allow:

• 2–5 business days for production

• 5–12 business days for delivery (depending on location)

Shipping delays may occur during peak seasons or due to carrier issues, which are beyond our control.